What Does a Coworking Space Community Manager Do?
This article explores the essential role of a coworking space community manager, detailing their responsibilities in managing memberships, events, budgets, and the overall member experience. It highlights how community managers support the smooth operation and growth of flexible workspaces.
In the wake of the pandemic, businesses have shifted how and where their teams work. Protecting employee well-being has paved the way for flexible work setups and environments. Coworking spaces have become a popular choice for teams of all sizes looking to optimize workspace potential while trimming overhead costs.
But running a coworking space isn’t without its challenges. Accommodating people from diverse backgrounds, each with their own demands, is far from a one-person job. If you own a coworking space, you’ll soon see it takes a lot to keep things running smoothly.
That’s where a coworking space community manager comes in. Some owners may hesitate, thinking it’s an unnecessary expense — but they’re missing the full value a community manager brings.
Here’s a quick breakdown of the essential roles community managers play for coworking spaces:
They manage the coworking facility
From reliable Wi-Fi and desks to printers, projectors, and power docks, community managers ensure everything works smoothly. They troubleshoot issues and call in suppliers or IT experts when needed, keeping the space running hassle-free so members can focus on their work.
They handle memberships
Memberships keep the community alive. Community managers act as front-desk pros, managing memberships for walk-ins and welcoming new companies. They know all the rates and plans and answer member questions, making joining and staying simple and friendly.
They plan events
To build connections and spark collaboration, community managers organize events like culture nights, potlucks, skill-sharing sessions, and networking luncheons. These activities bring members together and create a sense of community and fun.
They manage the budget
Keeping finances on track is vital. Community managers oversee the budget, allocate funds wisely, and spot growth opportunities. Their careful planning helps maintain stability and supports expansion and new amenities.
They make sure the space is clean
A clean workspace is crucial for productivity. While janitors do the cleaning, community managers ensure standards are met and encourage members to keep their areas tidy. This focus helps maintain a pleasant, efficient environment.
They’re the face of the coworking brand
Community managers promote the space, engage with local communities, and spread the word about coworking benefits. Through outreach and marketing, they help fill the space, attract new members, and build brand awareness.
Wrapping Up
Hiring a community manager can transform your coworking space by easing the owner’s load and boosting the community spirit. Find someone who fits your culture and values—your perfect greeter who puts people first and helps your space thrive.
